Immediate need for an experienced Tier II Support Engineer to join a team at a top Fortune 500 telecom company.

What you will be doing as a Tier II Support Engineer:

• Strong knowledge and experience with 4G / 5G RAN Element Management Systems
• Strong communication and presentation skills for execution of technical training of the Samsung EMS in a one on one or group setting
• Strong customer focus 
• Knowledge of EMS protocols, purposes and use cases
• Experience with management server installations in customer central offices
• Working knowledge of 4G and/or 5G 3GPP technologies
• Must be able to drive for resolutions with other Engineering teams
• Provide 24/7 on-call support as needed for commercial Network outages and network performance issues within the region

What you will bring to the table as a Tier II Support Engineer:

• Previous experience working with 4G / 5G wireless Network Management or Element Management Systems in an SME role
• Previous experience working in a wireless field engineer with a Tier1 carrier
• Previous experience in a support role with a leading network equipment manufacture
• Previous experience working with 4G / 5G wireless Network Management or Element Management Systems in an SME role
• Previous experience working in a wireless field engineer with a Tier1 carrier
• Previous experience in a support role with a leading network equipment manufacture

What you didn’t know about NextGen: 

• Competitive salary 
• Health, Dental and Vision Benefits 
• Long-Term growth potential 
• 401k eligible after one year 
• With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!  

NextGeners are Connectors. 

We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! 

NextGeners are Collaborators. 

You’ll be working with an award-winning company who gives you direct connections to hiring managers. Our services don’t stop at the standard recruiting process. We use our expertise to tailor your resume, help improve your interview skills, and provide ongoing career support. 

NextGeners give 24/7 Support. 

We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! 

Sponsorship is not available for this position.

NextGen is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.