Technical Writer – Remote

Ohio, USA


We have a remote contract role available for a Technical Writer who will be responsible for developing and editing technical documentation, SOP and custom manuals for a variety of audiences in a variety of media. Knowledge in help screens, user guides, Robo Help, MS Word, Macromedia, and Visio required.

Role Accountabilities:

  • Writing and editing technical documentation
  • Ability to interpret system functions and document user procedures
  • Responsible for Standard Operation Procedures (SOPs),End User Manuals and Business Process Procedures
  • Conducting research and interviewing SME’s remotely via Zoom.
  • Preparing Run books as well as technical process documentation.
  • Organizing and or updating  existing process documents.
  • Work with the implementation team
  • The successful candidate may be required to work more than 40 hours to meet deadlines.

Qualifications / Skills Requirements:

  • At least 5+ years of experience in similar environment
  • Must have Microsoft Word, Adobe PDF, PowerPoint, screen capture, Excel, Visio
  • High quality design, clear structure, convenient navigation and the use of screen shots or links to training video content.
  • 3 to 5 years of proven experience creating technical documentation in a network environment.
  • Excellent communication skills, flexibility, SME interviewing skills, and organizational skills.
  • Preferred candidates will possess proven firewall infrastructure skills.


United States, Ohio