• Manages reporting strategy, including the metrics, analysis, and cadence
• Collaborates with Content Planning and Production teams to analyze content performance and make iterative improvements
• Generally contributes to communication and planning efforts for the Strategy team
  Performance Standards
• Help Content Resolution (content quality survey submissions)
• Analytics and insights aimed at helping the Content Planning team manage the knowledge base
• Google clicks and impressions in aggregate

• College or technical college degree or equivalent experience
• Strong communication and writing skills
• Must be proficient in MS Office (Excel, Word, PowerPoint)
• Extra proficiency in Excel strongly preferred, including mastery of things like pivot tables, vlookups, etc.
• Strong time management and organizational skills
• Ability to work in a fast-paced environment
• Understanding and mastery of analytics platforms and data analysis. Example platforms/tools include, among others:
• Raw data analysis (i.e. working with CSV files and assembling multiple data sets together)
• Adobe Analytics
• YouTube Studio
• Google Search Console
• Tableau (usage, not necessarily creation)

• Competitive salary
• Health, Dental and Vision Benefits
• Long-Term growth potential
• 401k eligible after one year
• With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!

We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!